Privacy Policy
At Skyands Saddlery we appreciate your business and are committed to providing you with a safe and satisfactory shopping experience. Protecting your privacy, as well as the security of your personal information, is of utmost importance to us.
We collect customer information through our website and retail store (including your name, address, telephone number, e-mail address and credit card information) when you place an order, return an item, make an exchange, inquire about our services or subscribe to a newsletter.
Our web site also places a small code on your computer (a “cookie”), which is used only to identify your computer as you browse our web site and utilize our purchase process. Cookies are used to remember what items are in a customer’s shopping cart, recognize a customer when they return to our web site, study how our customers navigate through our web site and allow us to enhance your shopping experience.
All information about you, your order and your payment is stored on a secure server. We use this information to process and track your orders, contact you about the status of an order, provide services you have requested, provide information about products you have purchased, send you promotional offers we believe might be of interest to you, improve the content of our web site and customize the content and send you newsletters, if requested.
When you make a purchase through our web site, all payment information is sent via a safe, encrypted format.
It is our policy not to share our customer’s personally identifiable information with any third party, for marketing or commercial purposes, or otherwise, without your prior affirmative consent, subject to the following exceptions: (i) upon governmental request, in response to a court order, or when required by law, (ii) to verify or enforce compliance with the policies governing our web site and applicable laws, (iii) to authorities and companies assisting in fraud protection or investigation.
Our web site is not intended for use by children under the age of 13, and we do not knowingly collect personally identifiable information from children under 13.
If you desire to update and or correct your customer information (name, address, telephone number and email address), please contact us by either sending us an e-mail, calling us by telephone or writing to us at the addresses and/or numbers listed below.
If you prefer not to receive e-mails and/or periodic mailings from us containing information on products and services and upcoming events, please let us know by either sending us an e-mail, calling us by telephone or writing to us at the addresses and/or numbers listed immediately below:
Our postal address is: 176 US Highway 202, Ringoes, NJ 08551. We can be reached via e-mail at info@skylandssaddlery.com or by telephone at (908) 782-1944.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post these changes on our web site. We encourage you to review our privacy and security policy periodically.
We invite you to contact us at any time should you have any questions regarding our policy. Should you desire to consult with a third party regarding same you can contact your state or local chapter of the Better Business Bureau or consumer protection office or email the Direct Marketing Association’s Committee on Ethical Business Practices at privacypromise@the-dma.org. The DMA is the oldest and largest association for consumers and companies with interest in direct marketing.
